FAQ's

Are there any benefits for first-time customers?

Services are specifically catered to every customer’s needs.  All learning modules and resources are available for the student to move at their own pace.

 

Do you have a customer referral program?

We have partnered with Rewardful to offer our affiliate marketing program. If you would like to be a part of our affiliate program, please contact us at contact@tdfinvestmentgroup.com for more information. Affiliate program is open on a seasonal basis.

What if I am not satisfied with TD&F Investment Group?

If any client/tenant is not satisfied with the service, they have received they may reach out to our Client Services Department at contact@tdfinvestmentgroup.com for more information.

What is your refund policy?

By purchasing a course/ club membership, you agree to the terms and conditions listed: 

All orders may be cancelled within 24 hours of payment being received and only if the course has not yet been started. If course has been started there shall be no refund issued. If it is more than 24 hours since payment, there shall be no refund issued. If student is unsatisfied with course there shall be no refund issued. If student does not complete course before expiration there shall be no refund issued.  

Exemptions: If plan has been paid and student is unable to access within 48 hours due only to system error, a full refund will be issued, and student will have to purchase a new plan.  

Consultations & Mentorships:

•If Appointment Cancelled 24 hours or more in advance: Full Refund

•If Appointment Cancelled on the day of appointment, 3 or more hours until scheduled time: 50% refund

• If Appointment Cancelled within 3 hours or less of scheduled time: No Refund

 

What if my access to course expires before I have a chance to complete?

If access to either course or Investors club expires before student has finished, there shall be no refund issued and student must repurchase plan in full in order to complete. 

 

Does Taneisha offer 1-on-1 training?

1-on-1 consulting services are offered on a limited basis.  You may book a consultation here or call 855-640-0354.​

How do I handle system issues/ course malfunctioning?

If for any reason a course is delayed, crashes or is not accessible due to issues not at fault of student. A full refund shall be issued, and student must repurchase plan.

What are the qualifications for investment financing?

Financing is dependent upon specific customer need. Please reach out to our Financial Services Department at financing@tdfinvestmentgroup.com for further information.

 

How do I tour a property that is for lease?

You may request a tour of an available property on the listings page here. Or you may contact our leasing services at leasing@tdfinvestmentgroup.com.

 

How do I qualify for a lease?

You must complete a credit application and provide all required documents as well as pay any/all applicable fees in order to qualify for a lease. Approval dependent upon individual information provided. Lease Criteria.

How long before I know if I am approved for a loan?

Status of loan is usually made known within 48 hours but will not exceed 72 hours. Incomplete loan documentation or failure to provide all necessary documents will prolong processing/ cause for application to automatically deny. You may contact us at financing@tdfinvestmentgroup.com with any questions/concerns.

How do I apply for a Corporate Lease?

You may apply for a corporate lease by filling out the application on the Vacation Rentals Page or by contacting us at leasing@tdfinvestmentgroup.com be sure to include Corporate Lease as your subject.

How can I work with TD&F Investment Group?

Any open positions will be available for application through our Careers page. If you have specific questions about a job that you have already applied for you may reach us at careers@tdfinvestmentgroup.com

Who should I contact?

Phone: (855) 640-0354

General: contact@tdfinvestmentgroup.com

Leasing Services: leasing@tdfinvestmentgroup.com

Financing: financing@tdfinvestmentgroup.com

7 Figure Investors Club/Courses: investing@tdfinvestmentgroup.com

Careers: careers@tdfinvestmentgroup.com

 

Questions? Contact us today, our team is always ready to help.

contact@tdfinvestmentgroup.com

1861 Brown Blvd. Ste.# 217-705

Arlington, TX 76006

855-640-0354

©2021 by TD&F Investment Group | All Rights Reserved